OUR SERVICES

Automated eCommerce Fulfillment

Our core fulfillment operations are built on a robotics logistics system led by Automated Guided Vehicles (AGVs). These autonomous robots transport storage racks directly to picking stations, drastically reducing manual intervention, improving pick accuracy, and accelerating order processing.

This automated warehouse solution allows us to:

  • Process up to 10,000 orders daily with high efficiency
  • Minimize human error and optimize labor usage
  • Scale operations rapidly to match order surges during campaigns

If you’re looking for fast, reliable, and scalable fulfillment for your online store in Malaysia, our AGV-powered system sets us apart in the industry.

Advanced Warehouse Management System (WMS)

AFM Fulfillment’s WMS is a cloud-based platform that gives customers full visibility and control over their inventory and fulfillment activities.

Key features include:

  • Real-time order and inventory tracking
  • Seamless integration with marketplace like Shopee, Lazada, TikTok Shop, Shopify, WooCommerce, and more
  • Performance dashboards and downloadable reports

This ensures our clients have complete control over their supply chain operations, backed by data and insights.

Flexible Storage & Inventory Management

We provide versatile warehousing solutions, including both ambient and temperature-controlled storage to accommodate various product types—from fashion and beauty items to books, electronics, and FMCG.

Our smart inventory management system ensures:

  • Real-time inventory tracking with barcode automation
  • Accurate stock visibility across multiple channels
  • Automated stock level alerts and low-stock warnings

Clients can monitor and manage their stock through a centralized platform, making warehouse operations in Malaysia more transparent and efficient than ever.

Last Mile Delivery & Courier Management

We have established direct connections with all major local and international couriers, ensuring seamless and efficient shipping for every order. Our system automatically selects the best courier based on delivery speed, cost, and service quality, with real-time tracking for complete visibility.

Value-Added Services (VAS)

Stand out from your competitors with customized product handling and packaging solutions tailored to your brand.

We provide:

  • Product bundling, kitting, and assembly
  • Repackaging and relabeling for local or international markets
  • Branded inserts, thank-you cards, and gift wrapping
  • Return inspection, restocking, and exchange processing

These services add value to your customer’s unboxing experience, while our tech ensures every step is tracked and optimized.

Marketing Hub & Live Selling Studio

Drive engagement with our tech-enabled live selling studio and content creation hub. From high-quality visuals to real-time campaign management, we combine creativity with data to help you connect, convert, and grow across digital platforms.